Field service,
run like software.
i-Serv unifies on-demand repair, omnichannel complaint registration, and bespoke software into one platform — built for enterprise and public-sector teams that can't afford downtime.
One platform for service & digital
On-demand repair & maintenance
Digitally dispatched technicians, live status, and SLA tracking for cooling systems and critical equipment.
Omnichannel complaint registration
WhatsApp, Messenger, web and app funnel into one queue — auto-routed, tracked, and reported.
Bespoke web & app development
Custom complaint-handling and reporting systems built for your devices, workflows, and compliance needs.
Managed IT services
Infrastructure, uptime, and support managed for enterprise and government operations.
Technology consulting
Roadmaps for digitizing field operations — from process design to integration and rollout.
Ready to digitize your service operation?
From the first WhatsApp message to a closed-out report — i-Serv runs the whole loop.